Privacy Policy
Last updated: March 4, 2025
Introduction
Eastern Shore IT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our IT services or interact with our website.
Information We Collect
We collect information that you provide directly to us, including:
- Contact information (name, email address, phone number, business address)
- Business information necessary to provide our services
- Technical information related to your IT systems and infrastructure
- Communication records between you and our support team
- Service history and preferences
How We Use Your Information
We use the information we collect solely to:
- Provide, maintain, and improve our IT services
- Communicate with you about our services
- Respond to your requests and support needs
- Process your payments and maintain billing records
- Protect against security threats and maintain service integrity
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
Telecommunications
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties .
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of certain data collection and use
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Eastern Shore IT
- Phone: (251) 202-9501
- Email: [email protected]